You can save on baggage charges by pre-booking baggage online at Airasia online website during the booking process or via AirAsia’s Manage My Booking page. Travel with AirAsia? You can check AirAsia’s fees & charges for your luggage before you fly with AirAsia.
If actual baggage weight is less than the pre-booked weight, fees paid are non-refundable.
Note: The baggage measurement gauges at the airport can be used to determine if your cabin baggage fits AirAsia’s cabin baggage policy. You may want to check out the AirAsia’s guidelines on your luggage.
Effective from March 15, 2018, travellers departing from klia2 will be able to use the newly-installed Self-Bag Drop (SBD) facilities. Read more on how to utilise the facility in just a few simple steps.
Each guest is allowed one piece of cabin baggage AND 1 laptop bag OR 1 handbag on-board. The main cabin baggage shall not exceed 56cm x 36cm x 23cm and does not weigh more than 7kg.
This baggage should also be able to fit under the seat in front of you or the overhead compartment.
Specification of One Cabin Bag and One Small Bag
You’re only allowed one piece of cabin bag on board that must not exceed 56cm x 36cm x 23cm including handles, wheels and side pockets.
In addition to that, you may carry one piece of laptop bag, handbag, backpack or any other small bag that must not exceed 40cm x 30cm x 10cm.
This item must be able to fit under the seat in front of you.
Important notice: The total permitted weight for two (2) pieces must not exceed 7kg. Multiple items that are strapped, wrapped or tied together will not be counted as one piece of cabin baggage.
Cabin baggage allowance for infants and children
Infants below the age of 2 years are not allocated any cabin baggage allowance. Children age 2 years and above will be given the same allocation of cabin baggage allowance as mentioned above.
When travelling with infants or children, your prams, strollers and buggies cannot be brought on board but can be checked in for free. Any form of child car seats must also be checked in but will be part of your purchased checked baggage allowance.
Need to carry more?
If your cabin baggage is overweight, oversized or exceeds the allowed quantity, you’ll need to check in them in at the airport counter. Airport checked baggage fees apply.
In cases where you are at the boarding gate and you do not meet our cabin baggage policy, AirAsia will need to check in your cabin baggage. This will incur a gate baggage fee. Find out more on the complete list of fees and charges.
Carriage of liquid, aerosols and gels on International flights
For security reasons, certain restrictions have been introduced to limit the amount of liquids, aerosols and gels (LAG) that guests may include in their cabin baggage on international flights.
- LAG items such as drinks, creams, perfumes, sprays, gels and toothpaste must be in containers that have a maximum capacity of 100 ml/mg.
- All LAG containers should fit comfortably in a transparent re-sealable plastic bag.
- Each passenger is limited to only one transparent re-sealable plastic bag with a volume no greater than one litre and dimension no larger than 20 cm x 20 cm.
Medication and food for special dietary requirements including baby food are permitted in your cabin baggage in a reasonable quantity for your flight. They must be declared and may be subject to additional security checks.
LAGs that do not meet the regulations will be disposed.
The following items are allowed to be included in cabin baggage
- Medicines – Quantities that are essential for your trip. Eg. Diabetic kit.
- Baby food – Pastes and liquids that are required for your trip
- Non liquid cosmetics – Solid deodorants, lipstick, powder foundation.
- Fresh/Frozen seafood or meat – Must be packed properly.
Passengers queueing up to check-in their luggage at the check-in counters at klia2’s Departure Hall.
The Checked baggage can be pre-booked at a discounted rate online or standard rate at the airport check-in counters. Avoid all the hassle with cabin baggage policy by pre-booking your checked baggage allowance and enjoy even more savings on Pre-booking Checked Baggage Allowance.
Each checked baggage must not exceed 81cm (H) x 119cm (W) x 119 cm (D) and 32kg in weight.
Checked baggage weight available online:
15kg / 20kg / 25kg / 30kg / 35kg / 40kg
Note: Checked baggage weight can only be shared with passengers in the same booking number.
Each single item has to weigh less than 32kg and is subject to occupational health and safety requirements.
Baby buggies / prams / strollers and other mobility devices can be checked in for free!
Check out applicable fees for your checked baggage
All baggage must be checked-in at the airport:
- At least 45 minprior to departure time for all AirAsia flights (AK / FD / QZ / PQ / JW flights)
- At least 1 hourprior to departure time for AirAsia X flights (D7 flights)
Baggage Check Thru
Your bags are automatically tagged to your final destination with AirAsia FLY-THRU (connecting flights) service.
Guests checking in baggage which exceeds the pre-booked allowance will be charged on a per kg basis based on AirAsia fee schedule.
Alternatively, guests may also purchase 15kg baggage at the check-in counters.
Smaller musical items such as a guitar, cello, violin or viola which exceed AirAsia cabin baggage dimensions provided it is within 7kg may be carried in the cabin if a seat for it has been reserved and the appropriate fare paid.
There is no baggage allowance associated with the purchase of an extra seat.
Self-Bag Drop (SBD) facilities
Beginning from 15 March, 2018, the travellers departing from klia2 will be able to use the newly-installed Self-Bag Drop (SBD) facilities at luggage drop counters at the klia2’s Departure Hall.
To get the travellers be more familiarized with the new facility, friendly and professional personnel are on duty to assist the travellers. Read more on how to utilise the facility in just a few simple steps.
DUTY FREE PURCHASES
Duty-free items purchased at the airport will not form part your cabin baggage allowance provided it is within the duty free allowance of your destination country. Items need to be packed in a Security Tamper-Evident Bag, remain sealed and accompanied with proof of purchase until your final destination.
All other purchases including free gifts from duty free outlets will count as part of your cabin baggage allowance.
These duty free shops at the klia2 accommodate more than 200 brands and 4,000 products across fragrances & cosmetics, skincare, fashion & travel accessories, toys, confectionery, local delicacies and souvenirs categories.
Regulations regarding the carriage of duty-free items may vary depending on each airport operator’s policies. If unsure, please check with your local duty-free store personnel.
Here is the information on checking-in and transporting the sports equipment.
Each checked baggage must not exceed 32kg
Sports equipment weight available online:
- Domestic: 15kg / 20kg / 25kg / 30kg / 40kg
- International: 20kg / 25kg / 30kg / 40kg
Note: Any number of pieces is allowed with a combined weight not exceeding pre-book/airport weight and excess baggage fee applies to every extra kg.
(A) Sports equipment accepted by AirAsia
The following items will be charged with a sports equipment fee. All other sports equipment will be under the checked baggage allowance.
The sporting equipment fee can be either pre-booked at a discounted rate online or at a standard rate at the airport check-in counters.
- One bag (maximum 14 clubs)
- A dozen balls
- An umbrella
- One pair of golf shoes
Your surfboard must not exceed 277 cm / 109 inches in length.
- One scuba regulator
- Tank harness
- Tank pressure gauge
- Face mask
- One pair of fins
- Dive suit/vest
- Buoyancy control device (BCD)
- Weight belt
- One empty cylinder tank
Note: High intensity diving lamps and normal portable diving lamps i.e. torch lights , which contains rechargeable lead acid batteries, spillable or non-spillable will not be accepted on board AirAsia aircraft as check-in nor as hand baggage as it falls under Dangerous Goods Regulation.
Must be properly packed in a recognised bicycle bag or in a protective box/bag or in a plastic wrap.
Whilst most bicycle bags comply with the standard dimensions, AirAsia will accept all single bicycle bags.
Bicycles that are not packed in a bicycle bag or in a protective box/bag or in a plastic wrap will be refused. Only one (1) bicycle can be checked in per guest.
|Preparing bicycles for travel|
|Handle Bars||The handle bars must be turned in so that they are in alignment with the frame|
|Pedals||The pedal should either be removed or checked-in this to prevent them causing damage to other bicycles or checked baggage|
|Gears||The gears should be wrapped to protect them from damage|
|Tyres||Must be deflated|
|Mudguards||These can either be removed or again should be protected from damage|
|Loose items||Any loose items e.g. pump, lights, water bottle etc.., must be securely fastened to the bicycle or removed and checked-in.|
Ski and Snowboard
|One pair of skis||One snowboard|
|Ski boots||Boots and bindings|
|A mask or helmet|
The oversize baggage drop counters can be found at the klia2’s Departure Hall.
(B) Sports equipment accepted as checked baggage
The following equipment are accepted as part of your check-in baggage.
Fishing equipment can comprise of rods and reels contained in a case and one bag with fishing tackle, landing net and fishing boots.
You can bring one bag containing one bow, one quiver and your arrows.
You can bring one coffin/bag containing bats, wickets, pads and balls.
You can bring your hockey equipment in a standard team kit bag not exceeding maximum baggage dimensions. Your bag can contain sticks, balls and pads.
You can bring one equipment bag containing lacrosse sticks.
Ten pin bowling
You can bring one non-rolling carry case containing bowling balls and shoes.
You can bring single or multiple racket kit bag containing your rackets and balls/shuttle.
Water skiing equipment
You can bring one water skiing bag containing one pair of standard water skis or one slalom water ski.
You can bring one windsurfing bag and the surfboard must not exceed 277cm/109inches in length.
All other sporting items
The following items should not be packed in sporting travel cases:
- Sport clothes
- Sports hold-alls and bags
- Smaller items or accessories such as football shin-pads
Sports equipment not accepted
Due to large sizes and handling complexities, certain sporting equipment may not be able to go through airport baggage systems or fit in the aircraft hold and thus the following equipment will not be accepted for carriage:
- Hang gliders
- Kayaks, canoes and oars
- Pole vaults
The oversize baggage drop counters can be found at the klia2’s Departure Hall. Please approach the counters for assistance.
Dangerous goods are items or substances that may endanger the safety of the aircraft or guests onboard. Please ensure that you do not pack items specified in this list in your cabin baggage or checked baggage.
Flammable / Explosives
Misc. (DryIce & Petrol)
The following items are prohibited in your baggage whether it is checked in or not:
- Firearms and ammunition
- Explosives, flammable or non-inflammable gas (such as aerosol paints, butane gas, lighter refills)
- Refrigerated gas (such as filled aqualung cylinders, liquid nitrogen)
- Flammable liquids (such as paints, thinners, solvents)
- Flammable solids (such as matches, fire lighters)
- Organic peroxides (such as resins)
- Infective substances (such as viruses, bacteria)
- Radioactive material (such as radium)
- Corrosive materials (such as acid, alkali, mercury, thermometers)
- Magnetic substances, oxidizing materials (such as bleaches)
- Weapons such as antique firearms, swords, knives and similar items provided that such items may be allowed as checked baggage at AirAsia absolute discretion for very special reasons
You may not carry the following items into the security restricted area and in your hand luggage:
- Any Firearms & Weapons
- Pointed/edged Sharp Objects
- Blunt Instruments
- Explosives and flammable substances
- Chemical and toxic substances
- Knives (including hunting knives, swords, and pocket knives)
- Scissors and any other sharp/bladed objects (e.g. ice-pick, nail clippers) considered illegal by local law
- Weapons such as whips, nan-chakus, baton, or stun gun
- Toys guns/gun shaped items or look-alikes, hand-cuffs
- Sporting equipment such as baseball/cricket bats, golf clubs, hockey sticks, billiard cues
- Devices with spillable batteries
- Aerosols (hair sprays, perfumes, medicines containing alcohol) not exceeding 0.5KG/L per article and 2.0KG/L in total weight
- Baby strollers
- Any other items which are deemed security hazards by local law
- Any other items that resemble or have similar functions to the above items
This list is not exhaustive and other items may be included. AirAsia reserves the right to confiscate any item deemed as a threat to the safety of AirAsia guests.
Apart from items on above list, some airports may have added restrictions. To ensure you comply by the rules always check with the airport before you fly.
At the public concourse of klia2’s Departure Hall, there are 4 islands with a total of 128 Common User Passenger Processing System (CUPPS) check-in counters, identified by alphabets S, T, U, V, W, X, Y, and Z. There are also 55 self-service check-in kiosks and lots of seating areas.
The check-in and luggage drop counters are divided into 8 rows located in 4 islands, each row identified by the letters S – Z. The check-in counters will be opened three hours before scheduled departure time, and will be closed one hour before scheduled departure time.
FREQUENTLY ASKED QUESTIONS
Can I combine my checked baggage with my travelling companion?
Yes, you can combine the baggage if you are travelling with the same PNR booking number and present yourselves together at the check-in counter. Source: airasia.com/ask
What items will be carried free of charge as checked baggage?
Baby buggies / pram, manual wheelchairs, mobility devices and walking frames can be carried free of charge. Source: airasia.com/ask
Do you provide free check in baggage allowance?
No. If you travel with check in baggage you will be charged a fee at different rates depending on the weight and the airport from which you fly. You may access AirAsia’s fee schedule. Do be aware that you will be charged a flat rate for the first 15kg and a different rate for each additional kg at the airport.
You can save on baggage charges by pre-booking baggage online at www.airasia.com during the booking process or via Manage My Booking after you have booked your tickets.
A minimum of 15kg of checked baggage may be purchased at first instance and you can UPSIZE at the incremental weight of 5kg or SUPERSIZE it to 40kg.
If you UPSIZE or SUPERSIZE your baggage online four hours or more before scheduled departure, you can save at least 50% on charges.
If your actual baggage weight is less than the pre-booked weight, fees paid are non-refundable. However, baggage weight is transferable from one guest to another if they are travelling on the same itinerary and check-in together. Source: airasia.com/ask
Can I increase my baggage weight?
You may Supersize your baggage up to 40kg, for a fee. You can do this:
a) By going to Manage My Booking up to 4 hours prior to scheduled departure time.
b) By using AirAsia Mobile App (for smartphone users) or going to mobile.airasia.com, and select My Bookings up to 48 hours prior to the scheduled flight departure
c) Through AirAsia Call Centre up to 4 hours prior to scheduled departure time.
You can save at least 50% by purchasing baggage weight online before departing for the airport. The Baggage Supersize Fee is non-refundable if you decide to decrease your checked baggage weight. To view the Fee Schedule, check out AirAsia’s fees and charges. Source: airasia.com/ask.
What happens to my baggage if I have an onward flight with AirAsia?
AirAsia operates on a point-to-point basis, or a per sector basis.
This means onward flights are considered as separate journeys, or separate sectors. Therefore, you need to claim your baggage from your first sector flight and re-check them in for the subsequent flight.
You will have to go through immigration check (if arriving from an international sector) and must check in again at the check-in counter to obtain your boarding pass.
In this context, AirAsia will not be held responsible for the consequence of any delays experienced while flying AirAsia.
If you have purchased a “Fly-thru” flight then kindly ensure that your baggage is checked in all the way through to the final destination during checkin for the 1st leg of your flight and you should proceed to the transfer counter upon arrival at the transit station.
Example Bali-Kuala Lumpur-Gatwick, Bali will be the 1st leg, Kuala Lumpur will be the transitting station and Gatwick will be the final destination. This only applies if you have purchased a “Fly-thru” otherwise what was stated in paragraph above applies. Source: airasia.com/ask.
I carry controlled drugs and / or medical items for my medication. Can I carry this onboard?
For the carriage of medication in your hand luggage, please bring along with you the prescription to allow security clearance.
Guests who need to carry / use medical items should contact AirAsia Call Centre to seek clearance.
Portable Dialysis Machine (PDM) and its ancillary equipment can be carried onboard subject to the following conditions:
- PDM contains not more than 8 grams of Lithium.
- Operated by dry battery that is marked “NON-SPILLABLE” or “NON-SPILLABLE BATTERY”. Battery must be disconnected from an insulated terminal.
- PDM and ancillary equipment fit AirAsia cabin baggage dimensions and forms part of the cabin baggage allowance. In the event PDM is larger than AirAsia cabin baggage dimensions, it must be suitably packed and to be checked in as part of your baggage allowance.
Please take note that while AirAsia allows carriage of PDM, under no circumstances it is to be used onboard. Source: airasia.com/ask.