Prasarana Malaysia Berhad (Prasarana) – asset owner of Rapid KL’s rail and Bus Rapid Transit (BRT) services – has introduced special MyCity 1-day and 3-day passes for unlimited travel on the MRT, LRT, monorail and the BRT-Sunway Line beginning Monday, 22 April 2019.
Prasarana’s Group chief operating officer Muhammad Nizam Alias, in a statement said the one-day pass is priced at RM15 while the three-day pass is priced at RM45.
“Basically, if you don’t already have the cashless travel card, you will need to spare an additional RM10 in which RM5 is the cost of the card and RM5 is necessary as the minimum value in the purse.
“Therefore, you will need RM25 to purchase the one-day pass and RM55 to purchase the three-day pass respectively.
“However, if you already have the cashless travel card like Touch n’ Go, you will only need to pay RM15 for the one-day pass and RM45 for three-day pass,” he said.
| Types | 1-Day Pass | 3-Day Pass |
|---|---|---|
| New cashless travel card First time purchase |
RM25 | RM55 |
| Existing cashless travel card Own’s Touch n’ Go card / Pass renewal |
RM15 | RM45 |
Nizam said Prasarana decided to introduce the special passes in response to requests from customers especially international travelers and those outside Kuala Lumpur and Selangor.
“Our regular customers have the privilege of unlimited travel with the use of the My100 pass for 30-day unlimited travels on our rail and BRT networks. On the other hand, these new passes provide immense convenience to non-Malaysians and non-regular users to travel unlimitedly within a short period of time.
“This initiative is also part of our contribution to Malaysia’s tourism industry as traveling on our integrated rail and BRT network will allow you to extensively cover Klang Valley and Selangor, which is blessed with plenty of places of interests, food paradise and shopping outlets,” Nizam said.
Available for purchases at all LRT, monorail, MRT and BRT stations, customers must ensure that their cashless travel cards have a minimum RM5 purse value to facilitate their movements through the ticketing gates.
“At the moment, the package does not cover services on Rapid KL buses and the MRT feeder buses.
“Naturally, we will work on incorporating them as well in the future,” he added.
Frequently Asked Qustions
Q. What is MyCity Pass? What are the benefits of MyCity Pass?
MyCity Pass is a travel pass that offers commuters unlimited rides on Rapid KL rail (LRT / MRT / Monorail) and BRT network for 1 day and 3 days. MyCity Pass is based on day-cycle count, and you can purchase the pass at any time of the month.
Q. How many types of passes do you offer?
- MyCity 1-Day pass: First time purchase: RM25 inclusive RM5 purse value in the Touch N’ Go card. Minimum RM5 purse value is required to use the 1-Day Pass at all Rapid KL rail and BRT network. Valid for 1 day.
- MyCity 3-Day pass: First time purchase: RM55 inclusive RM5 purse value in the Touch N’ Go card. Minimum RM5 purse value is required to use the 3-Day Pass at all Rapid KL rail and BRT network. Valid for 3 days.
Q. Where can I purchase MyCity Pass?
- All LRT stations
- All MRT stations
- All Monorail stations
- All BRT stations
Q. What is the price of MyCity Pass?
- MyCity 1-Day Pass – RM25
- MyCity 3-Day Pass – RM55
- MyCity 1-Day Pass – RM15
- MyCity 3-Day Pass – RM45
Q. Can I activate MyCity Pass on my Touch N’ Go based MyKad?
Yes, you may use your Touch N’ Go based MyKad to purchase MyCity Pass. You will only need to pay RM15 for 1-day pass, and RM45 for 3-day pass. However, you must ensure minimum RM5 stored value is available in your MyKad, for you to enter Rapid KL rail or BRT network.
Q. I am My100/ My50/ Smart Package subscriber (Smart 7/ Smart 30), can I purchase MyCity Pass using the same Touch N’ Go card?
MyCity Pass can only be activated on your Touch N’ Go card after your My100 / My50 Smart Package has expired.
Q. I am a college student. Can I purchase MyCity Pass on my MyRapid Concession Card?
MyCity Pass cannot be activated on any MyRapid Concession Card.
Q. Can I use MyCity Pass at Rapid KL bus or MRT feeder bus services?
MyCity Pass can only be used on Rapid KL rail and BRT network for now. Regular travel fare will be deducted from your Touch N’ Go stored value when you take Rapid KL bus or MRT feeder bus services.
Q. Do I still need to maintain the RM5 minimum stored value when I use MyCity Pass?
Yes, you always need to maintain the minimum RM5 stored value.
Q. Can I use MyCity Pass at KTM Komuter or ERL?
MyCity Pass is only valid for Rapid KL rail (LRT / MRT / Monorail) and BRT network only.
Q. Will I be charged Sales & Service Tax (SST) when I purchase MyCity Pass?
Sales and Service Tax (SST) will not be charged when you purchase MyCity Pass.
Q. What do I need to do if I lost my MyCity Pass before its expiry?
There will be no replacement or refund to be made should you lost your MyCity Pass.
Q. What do I need to do if my MyCity Pass is unreadable?
If your MyCity Pass is unreadable, you can request for refund at Rapid KL Customer Service Counters at LRT, MRT, Monorail and BRT by producing the original purchase receipt of MyCity Pass.
Source: www.myrapid.com.my
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